The municipal corporation of Mohali is in the news these days, for a good reason. The civic body has come up with the concept of a GIS-based mechanised city cleaning system.
The technology tracks cleaning operations for the entire city through GPS and mobile-based apps. The best part of the app is the tracking system of employees and movement of vehicles. The power has been handed over to residents for lodging complaints.
The GIS-based Mohali City Sweeping Monitoring System is built on the CRAMAT platform to track attendance, uniforms, proper equipment, safety gear and performance of field personnel of the city. This system uses smartphone- and cloud-based tracking technologies that send tamper-proof pictures, corresponding locations and capture times to the operations command centre via the Internet in real time.
The Mohali Municipal Corporation (MMC) had introduced its Corporation Citizens Reporting and Mapping Tool (CRAMAT) mobile app in 2013. The technology was developed by Webrosoft which was a nominee at the recently held ‘Start up, Stand up India’ competition in New Delhi.
Going further, MMC wanted to track its cleaning personnel. To ensure that the civic body’s money was spent on the work for which it was intended, MMC mandated the cleaning company to provide a tracking mechanism.
According to Jaskirat Singh, Founder, Webrosoft, the company had created a special camera app that could not only take a picture, but also show the exact location and time on a screen. This way, the corporation could ensure the accuracy of the location of cleaning staff.
In addition, CRAMAT allows citizens with smartphones to easily participate in improving the safety and cleanliness of their cities by clicking pictures of potholes, non-functional streetlights and garbage in public places.
It automatically routes these complaints (based on location and type) to the officials responsible through SMS and email. It also updates citizens when an official marks an issue as resolved. CRAMAT is currently available in 30 Indian cities. Until now, around 42,000 downloads have already been done.
Meanwhile, this new-edge cleaning system has inspired other corporations in the country with more than 24 cities and UTs expressing an interest in launching the same technology. Some of them include Delhi, Mumbai, Mysore, Chennai, Dehradun, Jhansi and Kochi.
CRAMAT is a civic grievances reporting app for Hoshiarpur, Ludhiana and Mohali Municipal Corporations. You can file complaints under the following categories:
2. Water supply or sewage
6. Unauthorised constructions
7. Illegal advertisements/boards/hoardings
8. City bus service