In order to solve any kind of challenges and to make better decisions, large and small cities are leveraging data and facts. It is no doubt that cities will benefit at large efficiently and effectively with the help of data.
To share the best practices and resources that will help cities use data to provide better services for its residents, the National League of Cities (NLC) teamed up with Results of America. The partnership aimed to help cities incorporate data into their governance. Here we have listed down five strategies that can help cities to use data to become more efficient and effective...
Commit publicly to data
Transparency plays a critical role in any constituent. Citizens need to be connected with their leaders and, therefore, it is important to share with them a public commitment of data. In this manner, one can be rest assured that important conversations will take place right from the beginning.
Setting up city-wide priorities
A city’s improvement does not only depend in setting up analytical tools and having access to data. Rather it is about creating new ones. For example, North Port, Florida uses big data to compare city employee health benefits with other government agencies. The collected data can then be used to identify if benefits need to be updated.
Designating the right leader
Specialised knowledge and time is required for the implementation of big data technology on a city-wide scale. Noting this trend, the Government Technology has initiated a brand new government position of Chief Innovation Officer. Though the position may include Chief Information Officer’s functions, the main role would revolve around fostering innovation and ensuring that big data and analytics remain a core focus of local governments.
Identifying what does not work
Thanks to the advancement in technology, we can now fix problems quickly and easily. A little know-how and creativity can help us achieve better and remarkable solutions. For example, the local government in Greenwood, Indiana realised that the phone lines would be overloaded by concerned commuters calling in to seek information after every snowstorm. The local government decided to track and post online which roads have been plowed or were about to be plowed, in real time. This quick fix made services more efficient for the residents.
Update what is working
It is far more convenient to build on something that is working, rather than investing time in fixing what is broken. Right from expanding industry to improving education, cities are observing the importance of broadband infrastructure. Many cities are, therefore, looking into expanding broadband access and integrating smart city technology into existing infrastructure. Such updates would have a lasting effect on efficiency, resilience and data collection.