The Gurugram Metropolitan Development Authority (GMDA) has declared the final draft of the liveability index with 11 indicators and 42 parameters that will be used as the basis for determining the current standard of living in the city and defining the benchmark figures.
The 11 key performance indicators (KPI) based on which the progress of the city will be estimated involve mobility, government responsiveness, affordable health, urban environment, emergency services and safety, skill development and education, waste management, water supply, drainage and sewage.
These are further classified into measurement indicators — for example, the KPI for affordable health will be estimated based on the number of hospital beds available per 10,000 citizens and the percentage of affordable hospital beds compared to the total number of available beds in the city.
As per an official document, to generate a common framework for Gurugram Metropolitan Area to evaluate the current status and their pathway towards rendering a better quality of life to the citizen, GMDA has improved the standards of liveability through a consultative mechanism for Gurugram Metropolitan Area (GMA) that can set the basis for the development of the plans and resource allocations.
Officials stated that a total of 11 themes are recognized that fit in the current situation of GMA. Against each theme, a list of tangible measurement indicators has been generated that will be utilized for setting future aims and assessing the efficacy of the allocated budget.
GMDA has set the benchmark for the affordable health indicator at 25, which indicates the city must have 25 beds per 10,000 citizens. The document does not specify the current number of hospital beds. An official said that a survey for estimating the current status of beds would be conducted soon.
In terms of government responsiveness, the measurement indicators involve a percentage of designated citizen services available online, percentage of citizens communications’ responded to within the government-prescribed response time, and percentage of public service grievances resolved. The authority has set a benchmark of 95 % for the last measurement indicator.
The official stated that they would measure it continuously for a week, and the average of that week would be considered for the entire month. This is the final round of public consultations, following which the livability parameters will be accepted and published.