In the wake of the much-talked ‘Smart Cities Mission’ of the government, now even the Cantonment Departments are opting for smarter solutions. This year a number of measures—under the Digital India initiatives—were undertaken by all Cantonment Boards in India.
‘Samadhan’ is an online public grievances redressal system that has been implemented by all Cantonment Boards to make their administration more responsive to the public.
Another one such smart solution is ‘Suvidha’, a software that addresses grievances of the staff has also been installed by the Boards.
In e-governance initiatives, the Cantonment Boards have made significant strides in automating their office processes. Now, e-tendering and e-procurement are implemented by all the Cantonment Boards. Scanning and digitisation of important records, particularly land records, and inventorisation of records has been completed.
Cantonment Boards have their own websites and they are already providing e-services to the residents in birth and death registration, taxation, hospital management, etc. They have also strengthened e-services delivery by including online water charges payments, property tax payments, etc.