Now queue-less journey for metro rail travelers in Mumbai

Mumbai’s first metro rail project—Metro One—have many first to exhibit. After deploying India’s first real-time metro rail monitoring system, it has launched mobile ticketing system “OnGo” for swift movement of passengers at the AFC gates by just using their mobile phones. Meanwhile, the system is at an advance stage of testing and will turn into a reality in mid-August, 2017.  

Gone will be the days when the commuter had to stand in a queue to buy single or return journey tokens or to top up their trip or store value passes at customer care centres of Mumbai Metro One. With the help of Mumbai Metro app, the commuters will now be able to buy their token or pass and can generate a QR code which will be used to get access through automated fare collection (AFC) gates.
“OnGo” facility will come in very handy for those commuters who want to book their journey through tokens or passes at their own convenience even from outside the Metro stations and avoid queuing up to buy them at ticketing windows. Mumbai Metro One has already revamped its app for a bouquet of more than 500 offers in areas of retail and services. The new feature, the only one of its kind in the country, will add to the overall Metro experience of the commuters.

Apart from the Mumbai Metro One app, the tickets can also be bought through the payment partners’ apps.

Commuters can easily generate QR code through “OnGo” service for current or future journeys for up to seven days in advance by simple clicking the mobile app wherein they pay for their journey. For their commute, the commuters simply have to display the QR code thus generated before a non–protruding glass on any AFC gate that is especially installed for this new technology. 

The 11.40 km Versova-Andheri-Ghatkopar (VAG) alignment with 12 stations is the eighth densest metro corridor in the world, and has helped reduce travel time for commuters from 90 to 21 minutes.